Be inspired
FAQ
Clients
Suppliers
Educational
Purchasing Downloads
• What options do I have to purchase downloads at Colourbox?
• How do I print a receipt?
• Is it possible to buy an image outright if I don’t want anyone else to use the same image in my country / anywhere?
• Do you have special discounts for students, schools and universities?
• Can I get a discount if I use the material for web only?
• What payment options do you accept?
• I am making a purchase for my company, which is located in the EU. Where do I enter the VAT number to avoid paying tax?
• Do invoiced clients abroad pay VAT to Colourbox?
Material usage
• Is there a difference between stock and editorial material? What is editorial material?
• How can I use the stock material?
• If I cancel my subscription or my license expires, how long can I use the material I already downloaded?
• How long can I use the material from my Single Download purchases?
• Our company is based in one country but we operate globally. Can we use materials produced in my country also abroad?
• Can I use the stock material worldwide?
• Do you have model releases?
• If I use material in an editorial manner (e.g. newspapers or blogs), how should I accredit it?
Lightbox
• What is a lightbox?
• How do I make a Lightbox and add items to it?
• How do I share a Lightbox?
• How long do my items keep in my Lightbox?
Searching
• How do I search for videos only?
• How do I search for Editorial material?
• How do I find the exact image or video that I need?
• What if I don’t know exactly what I’m searching for?
• How can I avoid seeing explicit adult content in my search results?
• I am a Super User and would like to activate the Adult Filter for everyone on my account. How do I do this?
• I can’t find a certain image anymore. What happened to it?
• Can I request a personalized search?
• I really like the style of a particular image. How can I find more material from that Supplier?
Downloading
• I see a Colourbox watermark on the preview images. Will the watermark still be on my downloaded images?
• What resolution are the images and videos?
• How do I download material?
• I just downloaded my purchases, but cannot find my downloads. Where did they go?
• What is the Project Tool?
• If more than one of my employees needs to download the same image, will each download be deducted from my account?
• I need to re-download a file. How do I do this?
User account
• How many users can be on my account?
• How do I create a user?
• I cannot log in. What should I do?
• I am unable to login. What happened, and what should I do?
• One of the users on my account changed email addresses, and another is no longer with us. How do I update these accounts?
• Can a user be logged in to 2 computers at the same time (with the same login info)?
• Are all users in my company allowed to have a common login?
Technical issues
• What is the list of supported browsers?
• I cannot open a Vector file.
• How do I edit the "Sample Text" in my Vector?
Contact us
• How do I get in touch with someone at Colourbox?
Stock File Requirements
• What are the Stock image requirements?
• What are the Stock vector requirements?
• What are the Stock video requirements?
• Into what folders do I put Stock material on FTP?
Editorial Materials
• What is Editorial material?
• What are the Editorial image requirements?
• What are the Editorial vector requirements?
• What are the Editorial video requirements?
• Into what folders do I put Editorial material on FTP?
Keywords & Labeling Material
• Why do I need to keyword my material?
• In what languages can I keyword?
• What are the keyword guidelines?
• Do I need to keyword before uploading?
• What are the labeling material guidelines?
Uploading & Releasing Material
• How do I upload my JPG & EPS files?
• How do I upload MOV files?
• What is the FTP info?
• What’s a good program for uploading via FTP?
• I keyworded my EPS files before uploading. Where do I upload the EPS and associated JPG keyword files?
• I keyworded my MOV files before uploading. Where do I upload the MOV and associated JPG keyword files?
• How does the system handle JPG files that are missing their corresponding EPS or MOV files?
• Where do I release my material to the Colourbox database?
Payment & Earnings
• What will I earn?
• When and how will I be paid?
• What payment options do I have?
• Do I need to pay taxes as a supplier?
Technical & General Support
• What is the list of supported browsers?
Other
• Can I upload my material to other sites?
• Can clients search for a supplier by name?
• Can I see which clients bought my material?
• Why are there watermarks on the preview photos?
• What are the most common reasons for material being rejected?
• How can I find out what images are needed most?
Education License
•
Who can get an Education License?
•
How much does an Education License cost?
•
How does the education key work?
•
How can the students renew their access?
•
What is an Education License?
•
Does it involve a lot of administrative work for the institution?
•
How many users can sign up?
•
Which email address should be used to sign up with?
•
Is the school responsible for the students’ use of the Education License in terms of rights?
•
Can a student use the materials commercially if they make a project that turns into a commercial job?
•
Can staff use the materials commercially?
•
Where can I read more about the Colourbox Education License?
•
As an administrator/super user, how do I know who is using the Education License and how many students/users I have?
•
Can administrators help students renew their access to the Education License?
Purchasing Downloads
What options do I have to purchase downloads at Colourbox?
Welcome to the industry’s easiest pricing! We keep things simple and straightforward because we don’t use complicated license contracts. You can choose from the following options:
Single Downloads: up to 150 can be purchased at a time, they can be purchased in advance for later use and no subscription is required.
Subscriptions - can be cancelled anytime:
10+: 10 downloads per month
50+: 50 downloads per month
150+: 150 downloads per month
To see specific prices, please go to Plans and Pricing.
We have no daily download limits, and you may add as many users to your account as you need, for FREE!
Go to top How do I print a receipt? This can be done from your Account page.
Go to top Is it possible to buy an image outright if I don’t want anyone else to use the same image in my country / anywhere? No, this is not possible.
Go to top Do you have special discounts for students, schools and universities? Yes. If your educational institute has a Basic, Plus or Unlimited subscription, you can also order Colourbox Educational at no additional charge. It gives all of your faculty, staff and students access to the entire Colourbox database for non-commercial purposes. See more here or contact our International Sales Manager at sales@colourbox.com to order Colourbox Educational.
Go to top Can I get a discount if I use the material for web only? Our pricing includes both online and off-line usage, so the pricing is the same, independent of how you choose to use the material.
Go to top What payment options do you accept? We accept payment from PayPal and the following credit cards: Dankort/Visa-Dankort, Diners Club, Visa, Visa-Electron, Master Card, Maestro, and American Express. Invoice billing is also available, at an additional €10 charge per invoice for clients in Denmark, Sweden, Norway, Finland, and Germany. We can invoice by EAN. You are welcome to contact us for more information by calling (+45) 70 20 33 15 or emailing info@colourbox.com.
Go to top I am making a purchase for my company, which is located in the EU. Where do I enter the VAT number to avoid paying tax? During the Checkout process, enter a company name and the VAT field will appear. Colourbox imposes Danish VAT for all sales to private persons or non-VAT registered businesses in other EU countries.
If a valid VAT number is entered at checkout, we do not impose Danish VAT on sales to other VAT-registered businesses in other EU countries. Without a valid VAT number, it is assummed that the purchase is being made by a private person or a non-VAT-registered business.
Go to top Do invoiced clients abroad pay VAT to Colourbox? Colourbox.com will invoice only net amounts to invoice recipients abroad. VAT, if applicable, is to be paid by the invoice recipient abroad (Reverse Charge within the EU).
Go to top Material usage Is there a difference between stock and editorial material? What is editorial material? Yes. Editorial material is different from stock material and currently only available in the Danish, Swedish, and Norwegian markets. Editorial material may be used in a news-related context, e.g., newspaper articles, magazine articles, school assignments, presentations and much more. Editorial material may not be used in any marketing material, e.g., advertising or merchandizing. A download of an editorial image or video counts toward your total allowable downloads.
Go to top How can I use the stock material? You can use the stock material worldwide, online and offline, for any purpose you like, with these exceptions: you may not sell, license, lend or in any other way make the files available to a third party for their own use (unless they are used as part of a creative work you make for them). This also means that you may not use the materials in products such as template web shops, online services, clip art image banks, news mail systems, etc.
Go to top If I cancel my subscription or my license expires, how long can I use the material I already downloaded? Already-downloaded materials may be used in unaltered and in new contexts for a period of up to 3 years after a subscription has terminated. Materials that have been used within that period may continue to be used in an unaltered manner or context with no time limitation. This means that you don’t have to delete an image from an online article, you can keep using your company brochures, and you don’t have to create a new logo after the three years, as long as the context in which the image is used remains unaltered.
Downloads made with an Unlimited license may only be used in new contexts for 30 days after the subscription has terminated. As with the other licenses, there is no time limitation on materials used in unaltered contexts.
Go to top How long can I use the material from my Single Download purchases? All Single Downloads may be used in unaltered and in new contexts for a period of up to 3 years after the first unique download of the single downloads. Materials that you have already used in a design or product within that period may continue to be used in an unaltered form with no time limitation. This means that you don’t have to delete an image from an online article, you can keep using your company brochures, and you don’t have to create a new logo after the three years, as long as the context in which the image is used remains unaltered.
Go to top Our company is based in one country but we operate globally. Can we use materials produced in my country also abroad? Yes. As long as you have an active license, you can use the stock material worldwide for any purpose you like.
Go to top Can I use the stock material worldwide? Yes. As long as you have an active license, you can use the stock material worldwide for any purpose you like.
Go to top Do you have model releases? Yes. If needed, we can request a copy from our supplier.
Go to top If I use material in an editorial manner (e.g. newspapers or blogs), how should I accredit it? If materials are used in an editorial manner please comply with the following accreditation guidelines:
Off-line/print: The credit "Photo: Colourbox.com" must be placed below or near the image. If there is a person in the image, the credit should be: "Model photo: Colourbox.com".
Online: Where applicable the Licensee shall provide a link back to www.colourbox.com or provide the following credit "Photo: Colourbox.com" below the image if possible or on the same webpage as the main article it is used to illustrate. If there is a person in the image, the credit should be: "Model photo: Colourbox.com".
Go to top Lightbox What is a lightbox? A Lightbox is a place to store photos until you decide to download them. Adding an image to a Lightbox doesn’t count as a download. It’s just a convenient way of keeping your material organized.
Go to top How do I make a Lightbox and add items to it? After signing in, click on “Lightbox” and then “Make New Lightbox”. Name your new Lightbox and add a description if desired. Click “Create” and start your search. You can add items to the Lightbox by clicking on “Add to Lightbox” either under the thumbnail or under the item on the description page. You can add up to 100 images in your Lightbox.
Go to top How do I share a Lightbox? You can share your Lightbox with other users on your account. Click on “Lightbox” and then “Share Lightbox”. Add the users from your account that you want to share with, and then click “share”.
For those who are not on your account, you can send them the Public URL, which is found in the upper right corner of the Lightbox. They will be able to see the thumbnail versions of the Lightbox contents.
Go to top How long do my items keep in my Lightbox? They will be kept in your Lightbox until you delete it or cancel your license.
Go to top Searching How do I search for videos only? In the Search Box, enter what you are looking for. On the results page, you will be able to click on the Images tab to see only image results; the Vector tab to see only illustration results or the Video tab to see only video results.
Go to top How do I search for Editorial material? In the Search Box, enter what you are looking for. On the results page, you will be able to click on the Editorial tab to show the Editorial-only results.
Go to top How do I find the exact image or video that I need?
Our search engine does stemming. So a search for “running” will include “run” in the results.
You can also use our Advanced Search option, where you can delineate the results by format (horizontal or vertical), resolution (minimum A4 at 300DPI or minimum A3 at 300DPI), newest material, Stock or Editorial (in Denmark, Sweden and Norway), or by adult content.
Go to top What if I don’t know exactly what I’m searching for? We have auto-complete of your search terms that can help you find the exact word you’d like to search for. Another option is to click on Browse to see our images and illustrations organized into Categories, with everything from art to zucchinis.
Go to top How can I avoid seeing explicit adult content in my search results? We have an Adult Filter that you can enable or disable either in your Account Tools, or after clicking on the “Advanced” search option. If the Adult Filter is enabled, search results containing keywords that match our filter will not be shown.
Go to top I am a Super User and would like to activate the Adult Filter for everyone on my account. How do I do this? Go to your Account Settings and find Adult Filter in the Account Tools box. Click “On” and now the Adult Filter is activated for everyone on your account.
Go to top I can’t find a certain image anymore. What happened to it? It has been removed by the supplier. Unfortunately, we cannot retrieve the image after this has happened. If you already downloaded and used the image, that is OK. You do not have to revoke your material.
Go to top Can I request a personalized search? Yes. Please contact our sales department at +45 7020 3315 or email our International Sales Manger at anders@colourbox.com to learn more.
Go to top I really like the style of a particular image. How can I find more material from that Supplier? On the image preview page, you will see Supplier in the Image info tab. Just click on “More media from this supplier” to view all of that Supplier’s materials.
Go to top Downloading I see a Colourbox watermark on the preview images. Will the watermark still be on my downloaded images? No. It will disappear when you download the image. The reason we use watermarks on thumbnails is in order to ensure that suppliers are reimbursed for use of their work.
Go to top What resolution are the images and videos? All of our new images are JPEG 12 with a minimum resolution of 2500x980 (or 980x2500). All of our videos are HD 1080p.
Go to top How do I download material? If you have an active plan or downloads remaining on your account, you can download it via three ways:
Go to top I just downloaded my purchases, but cannot find my downloads. Where did they go? It depends on the type of browser that your computer uses, and if you have changed the default location for downloads in your browser’s Preferences.
If you have not changed your browser’s Preferences and use Firefox, we encourage you to check your Desktop. If you use Chrome, Safari, or Internet Explorer, check your computer's Downloads folder. Alternatively, you could search your computer for a file name containing “Colourbox”.
If you still cannot find your downloads, you can always download them again for free. Be sure to first check your browser’s Preferences to learn where it will save your files.
Go to top What is the Project Tool? To help you keep track of what images you use with particular projects, your company’s Super User can enable Project Control in Account Settings. The next time you download a material, you will be able to give it a Reference and Comment. The Super User can also choose if and when to receive an email with information about these downloads.
Go to top If more than one of my employees needs to download the same image, will each download be deducted from my account? No. Any of the users on your account may download the same unique-numbered material, but only the first download will be deducted from your account.
Go to top I need to re-download a file. How do I do this? At Colourbox, you can re-download a file anytime, either in a new resolution or in the same resolution, for free!
If you have purchased some files, you have 2 options:
1. Via Lightbox
– Log in to Colourbox and click on “Lightbox”
– Find the Lightbox containing your desired download
– Click on the thumbnail of the file you would like to re-download
– From the Preview page, choose the desired resolution and download
2. Via “My downloads”:
– Log in to Colourbox
– Click on “My downloads” under your name in the top right corner
– Click on “Total downloads”
– Click on the thumbnail of the file you would like to re-download
– From the Preview page, choose the desired resolution and download
If you are a Super User on your account:
– Log in to Colourbox
– Click on “My downloads” under your name in the top right corner
– Click on “Total downloads”
– Click on the thumbnail of the file you would like to re-download
– From the Preview page, choose the desired resolution and download
If you are not a Super User:
– If possible, find the Media ID number in the filename of the already-downloaded file
– After logging in, search for the Media ID
– From the Preview page, choose the desired resolution and download
If you do not have the Media ID, contact your Super User, who can find your downloads by clicking on “My downloads” after logging in.
Go to top User account How many users can be on my account? The creator of your account is able to create as many user accounts for colleagues as is needed, all for FREE.
Go to top How do I create a user? You can manage users from your “Account” page in two ways:
Go to top I cannot log in. What should I do? - Click Log In
- Click on the “Forgot your password?” link
- Insert your email address and click Submit.
- Click on the link in your email to reset your password.
If you are still having problems logging in, please contact the Super User of your account. In case you do not know who your Super User is, please send an email to info@colourbox.com with a description of the problem, so we can help solve the issue.
Go to top I am unable to login. What happened, and what should I do? We conducted some “spring cleaning” in our accounts database and sent a verification email to all of our users. If the account was not verified, it was suspended. Please either search your inbox and spam folder for this email from 21 March 2011 or try to log in, and you will receive instructions on how to reactivate your account.
Go to top One of the users on my account changed email addresses, and another is no longer with us. How do I update these accounts? If you are the creator of the account, log in to your account and click on “Account”, followed by “Manage Users”. There you are able to edit and delete users on your account.
Go to top Can a user be logged in to 2 computers at the same time (with the same login info)? Shared login detection is enabled on our system, so if you are logged in on one computer, and your login information is used on another computer, everyone using the same login will be logged out. A message will appear on the screen giving instructions on how you can get a personal login.
Go to top Are all users in my company allowed to have a common login? No, that is against our terms of use. All users need a personalized login.
Go to top Technical issues What is the list of supported browsers?
Go to top I cannot open a Vector file. All of our Vector files are editable EPS files, which may be opened in Adobe Illustrator. If you do not have Adobe Illustrator, you may wish to download the JPG version of the Vector file. Just go to the Vector page and choose “Hi-res to disk” for the JPG version. This is free and will not count as an additional download.
Go to top How do I edit the "Sample Text" in my Vector? To remove the "Sample text" in a vector, open the EPS file in Adobe Illustrator. If the text is outlined (if you click on the text, there are points that make up the characters), you can delete the sample, choose "Type tool" and type in your new text.
If you do not have Adobe Illustrator, download a JPG version of the vector and open the file in Adobe Photoshop or another type of image-editing software. Use the clone stamp or a similar tool to delete the "Sample text".
In both programs, you can also place a shape on top of the text, fill it with the background color and add your own text layer on top.
Go to top Contact us How do I get in touch with someone at Colourbox? You can contact us by email or call us at our international number, +45 7020 3315, which we answer 24 hours a day. Our US toll-free number is 1.800.253.2305. If you’d rather talk to someone at a local office, you’ll find it here. Our email is info@colourbox.com.
Go to top
Single Downloads: up to 150 can be purchased at a time, they can be purchased in advance for later use and no subscription is required.
Subscriptions - can be cancelled anytime:
10+: 10 downloads per month
50+: 50 downloads per month
150+: 150 downloads per month
To see specific prices, please go to Plans and Pricing.
We have no daily download limits, and you may add as many users to your account as you need, for FREE!
Go to top How do I print a receipt? This can be done from your Account page.
Go to top Is it possible to buy an image outright if I don’t want anyone else to use the same image in my country / anywhere? No, this is not possible.
Go to top Do you have special discounts for students, schools and universities? Yes. If your educational institute has a Basic, Plus or Unlimited subscription, you can also order Colourbox Educational at no additional charge. It gives all of your faculty, staff and students access to the entire Colourbox database for non-commercial purposes. See more here or contact our International Sales Manager at sales@colourbox.com to order Colourbox Educational.
Go to top Can I get a discount if I use the material for web only? Our pricing includes both online and off-line usage, so the pricing is the same, independent of how you choose to use the material.
Go to top What payment options do you accept? We accept payment from PayPal and the following credit cards: Dankort/Visa-Dankort, Diners Club, Visa, Visa-Electron, Master Card, Maestro, and American Express. Invoice billing is also available, at an additional €10 charge per invoice for clients in Denmark, Sweden, Norway, Finland, and Germany. We can invoice by EAN. You are welcome to contact us for more information by calling (+45) 70 20 33 15 or emailing info@colourbox.com.
Go to top I am making a purchase for my company, which is located in the EU. Where do I enter the VAT number to avoid paying tax? During the Checkout process, enter a company name and the VAT field will appear. Colourbox imposes Danish VAT for all sales to private persons or non-VAT registered businesses in other EU countries.
If a valid VAT number is entered at checkout, we do not impose Danish VAT on sales to other VAT-registered businesses in other EU countries. Without a valid VAT number, it is assummed that the purchase is being made by a private person or a non-VAT-registered business.
Go to top Do invoiced clients abroad pay VAT to Colourbox? Colourbox.com will invoice only net amounts to invoice recipients abroad. VAT, if applicable, is to be paid by the invoice recipient abroad (Reverse Charge within the EU).
Go to top Material usage Is there a difference between stock and editorial material? What is editorial material? Yes. Editorial material is different from stock material and currently only available in the Danish, Swedish, and Norwegian markets. Editorial material may be used in a news-related context, e.g., newspaper articles, magazine articles, school assignments, presentations and much more. Editorial material may not be used in any marketing material, e.g., advertising or merchandizing. A download of an editorial image or video counts toward your total allowable downloads.
Go to top How can I use the stock material? You can use the stock material worldwide, online and offline, for any purpose you like, with these exceptions: you may not sell, license, lend or in any other way make the files available to a third party for their own use (unless they are used as part of a creative work you make for them). This also means that you may not use the materials in products such as template web shops, online services, clip art image banks, news mail systems, etc.
Go to top If I cancel my subscription or my license expires, how long can I use the material I already downloaded? Already-downloaded materials may be used in unaltered and in new contexts for a period of up to 3 years after a subscription has terminated. Materials that have been used within that period may continue to be used in an unaltered manner or context with no time limitation. This means that you don’t have to delete an image from an online article, you can keep using your company brochures, and you don’t have to create a new logo after the three years, as long as the context in which the image is used remains unaltered.
Downloads made with an Unlimited license may only be used in new contexts for 30 days after the subscription has terminated. As with the other licenses, there is no time limitation on materials used in unaltered contexts.
Go to top How long can I use the material from my Single Download purchases? All Single Downloads may be used in unaltered and in new contexts for a period of up to 3 years after the first unique download of the single downloads. Materials that you have already used in a design or product within that period may continue to be used in an unaltered form with no time limitation. This means that you don’t have to delete an image from an online article, you can keep using your company brochures, and you don’t have to create a new logo after the three years, as long as the context in which the image is used remains unaltered.
Go to top Our company is based in one country but we operate globally. Can we use materials produced in my country also abroad? Yes. As long as you have an active license, you can use the stock material worldwide for any purpose you like.
Go to top Can I use the stock material worldwide? Yes. As long as you have an active license, you can use the stock material worldwide for any purpose you like.
Go to top Do you have model releases? Yes. If needed, we can request a copy from our supplier.
Go to top If I use material in an editorial manner (e.g. newspapers or blogs), how should I accredit it? If materials are used in an editorial manner please comply with the following accreditation guidelines:
Off-line/print: The credit "Photo: Colourbox.com" must be placed below or near the image. If there is a person in the image, the credit should be: "Model photo: Colourbox.com".
Online: Where applicable the Licensee shall provide a link back to www.colourbox.com or provide the following credit "Photo: Colourbox.com" below the image if possible or on the same webpage as the main article it is used to illustrate. If there is a person in the image, the credit should be: "Model photo: Colourbox.com".
Go to top Lightbox What is a lightbox? A Lightbox is a place to store photos until you decide to download them. Adding an image to a Lightbox doesn’t count as a download. It’s just a convenient way of keeping your material organized.
Go to top How do I make a Lightbox and add items to it? After signing in, click on “Lightbox” and then “Make New Lightbox”. Name your new Lightbox and add a description if desired. Click “Create” and start your search. You can add items to the Lightbox by clicking on “Add to Lightbox” either under the thumbnail or under the item on the description page. You can add up to 100 images in your Lightbox.
Go to top How do I share a Lightbox? You can share your Lightbox with other users on your account. Click on “Lightbox” and then “Share Lightbox”. Add the users from your account that you want to share with, and then click “share”.
For those who are not on your account, you can send them the Public URL, which is found in the upper right corner of the Lightbox. They will be able to see the thumbnail versions of the Lightbox contents.
Go to top How long do my items keep in my Lightbox? They will be kept in your Lightbox until you delete it or cancel your license.
Go to top Searching How do I search for videos only? In the Search Box, enter what you are looking for. On the results page, you will be able to click on the Images tab to see only image results; the Vector tab to see only illustration results or the Video tab to see only video results.
Go to top How do I search for Editorial material? In the Search Box, enter what you are looking for. On the results page, you will be able to click on the Editorial tab to show the Editorial-only results.
Go to top How do I find the exact image or video that I need?
- Search using English on colourbox.com
- Search using Danish on colourbox.dk
- Search using German on de.colourbox.com
- Use multiple words (“and” is automatically placed between words, so the results that are returned contain all of the words in your search)
- Usage of punctuation is not needed
- Usage of special Danish and German characters is allowed
- Limit results by placing “-” before the word you do not want returned (i.e. “flowers -rose” will return all results with “flowers” but not “rose” in their keywords).
Our search engine does stemming. So a search for “running” will include “run” in the results.
You can also use our Advanced Search option, where you can delineate the results by format (horizontal or vertical), resolution (minimum A4 at 300DPI or minimum A3 at 300DPI), newest material, Stock or Editorial (in Denmark, Sweden and Norway), or by adult content.
Go to top What if I don’t know exactly what I’m searching for? We have auto-complete of your search terms that can help you find the exact word you’d like to search for. Another option is to click on Browse to see our images and illustrations organized into Categories, with everything from art to zucchinis.
Go to top How can I avoid seeing explicit adult content in my search results? We have an Adult Filter that you can enable or disable either in your Account Tools, or after clicking on the “Advanced” search option. If the Adult Filter is enabled, search results containing keywords that match our filter will not be shown.
Go to top I am a Super User and would like to activate the Adult Filter for everyone on my account. How do I do this? Go to your Account Settings and find Adult Filter in the Account Tools box. Click “On” and now the Adult Filter is activated for everyone on your account.
Go to top I can’t find a certain image anymore. What happened to it? It has been removed by the supplier. Unfortunately, we cannot retrieve the image after this has happened. If you already downloaded and used the image, that is OK. You do not have to revoke your material.
Go to top Can I request a personalized search? Yes. Please contact our sales department at +45 7020 3315 or email our International Sales Manger at anders@colourbox.com to learn more.
Go to top I really like the style of a particular image. How can I find more material from that Supplier? On the image preview page, you will see Supplier in the Image info tab. Just click on “More media from this supplier” to view all of that Supplier’s materials.
Go to top Downloading I see a Colourbox watermark on the preview images. Will the watermark still be on my downloaded images? No. It will disappear when you download the image. The reason we use watermarks on thumbnails is in order to ensure that suppliers are reimbursed for use of their work.
Go to top What resolution are the images and videos? All of our new images are JPEG 12 with a minimum resolution of 2500x980 (or 980x2500). All of our videos are HD 1080p.
Go to top How do I download material? If you have an active plan or downloads remaining on your account, you can download it via three ways:
- On the Search Results page
- On the image page itself
- From your Lightbox, if the image is stored there
Go to top I just downloaded my purchases, but cannot find my downloads. Where did they go? It depends on the type of browser that your computer uses, and if you have changed the default location for downloads in your browser’s Preferences.
If you have not changed your browser’s Preferences and use Firefox, we encourage you to check your Desktop. If you use Chrome, Safari, or Internet Explorer, check your computer's Downloads folder. Alternatively, you could search your computer for a file name containing “Colourbox”.
If you still cannot find your downloads, you can always download them again for free. Be sure to first check your browser’s Preferences to learn where it will save your files.
Go to top What is the Project Tool? To help you keep track of what images you use with particular projects, your company’s Super User can enable Project Control in Account Settings. The next time you download a material, you will be able to give it a Reference and Comment. The Super User can also choose if and when to receive an email with information about these downloads.
Go to top If more than one of my employees needs to download the same image, will each download be deducted from my account? No. Any of the users on your account may download the same unique-numbered material, but only the first download will be deducted from your account.
Go to top I need to re-download a file. How do I do this? At Colourbox, you can re-download a file anytime, either in a new resolution or in the same resolution, for free!
If you have purchased some files, you have 2 options:
1. Via Lightbox
– Log in to Colourbox and click on “Lightbox”
– Find the Lightbox containing your desired download
– Click on the thumbnail of the file you would like to re-download
– From the Preview page, choose the desired resolution and download
2. Via “My downloads”:
– Log in to Colourbox
– Click on “My downloads” under your name in the top right corner
– Click on “Total downloads”
– Click on the thumbnail of the file you would like to re-download
– From the Preview page, choose the desired resolution and download
If you are a Super User on your account:
– Log in to Colourbox
– Click on “My downloads” under your name in the top right corner
– Click on “Total downloads”
– Click on the thumbnail of the file you would like to re-download
– From the Preview page, choose the desired resolution and download
If you are not a Super User:
– If possible, find the Media ID number in the filename of the already-downloaded file
– After logging in, search for the Media ID
– From the Preview page, choose the desired resolution and download
If you do not have the Media ID, contact your Super User, who can find your downloads by clicking on “My downloads” after logging in.
Go to top User account How many users can be on my account? The creator of your account is able to create as many user accounts for colleagues as is needed, all for FREE.
Go to top How do I create a user? You can manage users from your “Account” page in two ways:
- Click on “Create New User” and fill out the form.
- Click on “Send Invitations”, and your colleague will receive the form to fill out to complete the process.
Go to top I cannot log in. What should I do? - Click Log In
- Click on the “Forgot your password?” link
- Insert your email address and click Submit.
- Click on the link in your email to reset your password.
If you are still having problems logging in, please contact the Super User of your account. In case you do not know who your Super User is, please send an email to info@colourbox.com with a description of the problem, so we can help solve the issue.
Go to top I am unable to login. What happened, and what should I do? We conducted some “spring cleaning” in our accounts database and sent a verification email to all of our users. If the account was not verified, it was suspended. Please either search your inbox and spam folder for this email from 21 March 2011 or try to log in, and you will receive instructions on how to reactivate your account.
Go to top One of the users on my account changed email addresses, and another is no longer with us. How do I update these accounts? If you are the creator of the account, log in to your account and click on “Account”, followed by “Manage Users”. There you are able to edit and delete users on your account.
Go to top Can a user be logged in to 2 computers at the same time (with the same login info)? Shared login detection is enabled on our system, so if you are logged in on one computer, and your login information is used on another computer, everyone using the same login will be logged out. A message will appear on the screen giving instructions on how you can get a personal login.
Go to top Are all users in my company allowed to have a common login? No, that is against our terms of use. All users need a personalized login.
Go to top Technical issues What is the list of supported browsers?
- Google Chrome 12+
- Mozilla Firefox 3+
- Microsoft Internet Explorer 7+
- Safari 5+
Go to top I cannot open a Vector file. All of our Vector files are editable EPS files, which may be opened in Adobe Illustrator. If you do not have Adobe Illustrator, you may wish to download the JPG version of the Vector file. Just go to the Vector page and choose “Hi-res to disk” for the JPG version. This is free and will not count as an additional download.
Go to top How do I edit the "Sample Text" in my Vector? To remove the "Sample text" in a vector, open the EPS file in Adobe Illustrator. If the text is outlined (if you click on the text, there are points that make up the characters), you can delete the sample, choose "Type tool" and type in your new text.
If you do not have Adobe Illustrator, download a JPG version of the vector and open the file in Adobe Photoshop or another type of image-editing software. Use the clone stamp or a similar tool to delete the "Sample text".
In both programs, you can also place a shape on top of the text, fill it with the background color and add your own text layer on top.
Go to top Contact us How do I get in touch with someone at Colourbox? You can contact us by email or call us at our international number, +45 7020 3315, which we answer 24 hours a day. Our US toll-free number is 1.800.253.2305. If you’d rather talk to someone at a local office, you’ll find it here. Our email is info@colourbox.com.
Go to top
Stock File Requirements
What are the Stock image requirements?
All images must:
Go to top What are the Stock vector requirements? Must:
Go to top What are the Stock video requirements? Must:
Go to top Into what folders do I put Stock material on FTP? If you use FTP to upload, Stock material must be added to the Stock folders.
Go to top Editorial Materials What is Editorial material? The technical aspect of editorial file requirements are not as stringent as those for stock files; however, your editorial file materials must be able to be used in the press. Editorial images, vector and video must only be used in an “editorial” manner, meaning that the use must relate to events that have novelty or are of public interest, i.e. in newspaper or magazine articles. At the moment, only clients in Denmark, Sweden and Norway have the ability to purchase Editorial material. Even though you may not live in these countries, you can still earn money from your Editorial uploads.
Other types of images must be marked as Editorial. These are images that contain:
All Editorial must be labeled as such. This is done by either uploading into the Editorial folders on FTP or by selecting the material and clicking the "Editorial" button in the Keyword Tool.
Go to top What are the Editorial image requirements?
Go to top What are the Editorial vector requirements?
Go to top What are the Editorial video requirements?
Go to top Into what folders do I put Editorial material on FTP? If you use FTP to upload, Editorial material must be added to the Editorial folders.
Go to top Keywords & Labeling Material Why do I need to keyword my material? Simply put, good keywords mean increased revenue. You might upload some great material, but our users won't be able to find it if it was not properly keyworded. In other words, your potential earnings with Colourbox are directly related to the quality of your images' keywords.
Relevant, specific keywords that describe exactly what is happening in the image – nothing more and nothing less – will have a direct impact on the chances that your materials are downloaded. Our clients are busy and want to find what they need, fast, and material that is keyworded well will have higher chances of being downloaded.
Go to top In what languages can I keyword? We have three languages on our site: Danish, English and German. You may use any of these three languages to keyword. Your keywords are automatically translated into the other two languages, so no matter what language a client searches in, the results are all the same. If you would like to keyword in more than one of our three languages, you may do so, but only by keywording in one language at a time. You must first choose one language in the Keyword Tool before adding that language’s keywords. And then you must switch to another language in the Keyword Tool to add keywords in the other language.
Go to top What are the keyword guidelines?
Go to top Do I need to keyword before uploading? No. You can keyword after uploading, as well as add image titles and mark materials as being Editorial or having Adult content, in your Keyword Tool.
Go to top What are the labeling material guidelines?
Go to top Uploading & Releasing Material How do I upload my JPG & EPS files? You can upload on our site (Supplier > My Images > Upload), but we recommend using FTP to upload all of your files.
Go to top How do I upload MOV files? We recommend using a FTP-program to upload your video material. If you do not have one, we recommend Filezilla, which is free.
Go to top What is the FTP info? Host name: import.colourbox.com
Username: your email
Password: the one you received when you created your Colourbox account. (Note: if you have changed your password since then, use your new password for FTP.)
Go to top What’s a good program for uploading via FTP? If you do not have an FTP program available, you can use Filezilla, which is free.
Go to top I keyworded my EPS files before uploading. Where do I upload the EPS and associated JPG keyword files? Use FTP. Upload EPS+JPG with the same file name (e.g., flower.eps and flower.jpg) to the Vector folder. The keywords from the JPEG will be imported, but the .JPG file itself will be discarded after the import is complete.
Go to top I keyworded my MOV files before uploading. Where do I upload the MOV and associated JPG keyword files? Use FTP. Name both the .JPG and .MOV files the same except for the file extension (e.g., mymovie.jpg and mymovie.mov), and upload both files to the Video folder. The keywords from the JPEG will be imported, but the .JPG file itself will be discarded after the import is complete.
Go to top How does the system handle JPG files that are missing their corresponding EPS or MOV files? When a JPG file is uploaded into a Vector or Video folder, but the corresponding EPS or MOV file is not immediately found, the database will search your files uploaded within the last 6 weeks for the corresponding file. If found, the JPG’s metadata will be extracted and placed into the corresponding file. If there was any metadata in that file, it will be replaced with the JPG’s metadata.
If, for some reason, several files with the same original file name are found, the one uploaded most recently is chosen.
If no match is found for the JPG file, the system waits 7 days before deleting it.
Go to top Where do I release my material to the Colourbox database? As soon as you upload material, it is released automatically to the Colourbox database. There is a delay of up to 12 hours before your new material is searchable on the site. But after uploading, your new material is visible in your Keyword Tool, where you can modify Keywords and Titles and add Editorial and Adult labels.
Go to top Payment & Earnings What will I earn? Your earnings depend on the number of times your material is downloaded. We pay $.25 per image, $.40 per illustration, and $.90 per video. Bear in mind that many of our customers subscribe to our flat-rate Unlimited service, which increases the chance that your material will be downloaded. You will be paid in full each time your accumulated earnings reach $100.
Go to top When and how will I be paid? Payments are made weekly and after your earnings have reached $100. On your account page, you can choose one of three ways to get paid: via Moneybookers, PayPal? or bank transfer. Please note that although we quote in euros, payments with Moneybookers, PayPal? and bank transfer are made in Danish kroner. The exchange rate is obtained daily from Danmarks Nationalbank.
Go to top What payment options do I have? On your Supplier Overview page, you can click on Payment Options and choose one of three methods of payment: Moneybookers, PayPal or bank transfer.
Go to top Do I need to pay taxes as a supplier? Colourbox does not withhold taxes. It is up to the individual supplier to pay the necessary local taxes required by law. Private Danish suppliers should be aware that we report earnings to SKAT.
Go to top Technical & General Support What is the list of supported browsers?
Go to top Other Can I upload my material to other sites? Yes. Colourbox suppliers are not bound by any exclusivity agreement and are free to use their material as they wish, even if it’s already online at Colourbox.
Go to top Can clients search for a supplier by name? Currently this is not possible, but from the Preview page under the Image/Vector/Video tab, they can click on “More media from this Supplier” to see all of that Supplier’s materials.
Go to top Can I see which clients bought my material? No, this is not possible.
Go to top Why are there watermarks on the preview photos? In order to ensure that suppliers are reimbursed for use of their work, watermarks have been added to all of our thumbnails. This ensures that clients cannot use thumbnails, but must instead download the images they need, which also ensures that suppliers receive their due royalties. Downloaded material does not contain watermarks.
Go to top What are the most common reasons for material being rejected? Material may be rejected for a number of reasons, including
Go to top How can I find out what images are needed most? When we realize that we need particular images, we send a message to Suppliers. To see these messages, log in to your account and click on the envelop in the top toolbar, or you can click on “Account” and see them there.
Go to top
- be from only a professional or semi-professional camera
- have a clear focal point
- have good lighting
- not have too much noise
- not be over- or underexposed
- have a minimum 1000 pixels on shorter side
- have a minimum 2500 pixels on longer side
- be 24-bit JPEG (8 bits per channel)
- have lowest compression
- have a minimum of 4 keywords
Go to top What are the Stock vector requirements? Must:
- be EPS
- be editable
- have a minimum of 4 keywords
Go to top What are the Stock video requirements? Must:
- have good lighting
- not have too much noise
- not be over- or underexposed
- have a minimum 1920x1080 pixels (1080p full HD)
- be Quicktime MOV
- have a minimum of 4 keywords
Go to top Into what folders do I put Stock material on FTP? If you use FTP to upload, Stock material must be added to the Stock folders.
Go to top Editorial Materials What is Editorial material? The technical aspect of editorial file requirements are not as stringent as those for stock files; however, your editorial file materials must be able to be used in the press. Editorial images, vector and video must only be used in an “editorial” manner, meaning that the use must relate to events that have novelty or are of public interest, i.e. in newspaper or magazine articles. At the moment, only clients in Denmark, Sweden and Norway have the ability to purchase Editorial material. Even though you may not live in these countries, you can still earn money from your Editorial uploads.
Other types of images must be marked as Editorial. These are images that contain:
- logos
- products of well-known brands
- people who are not models, i.e. a street shot that contains ordinary people on the sidewalk
All Editorial must be labeled as such. This is done by either uploading into the Editorial folders on FTP or by selecting the material and clicking the "Editorial" button in the Keyword Tool.
Go to top What are the Editorial image requirements?
- Minimum 2 megapixel camera resolution
Go to top What are the Editorial vector requirements?
- EPS files must be editable
Go to top What are the Editorial video requirements?
- The video must be usable
Go to top Into what folders do I put Editorial material on FTP? If you use FTP to upload, Editorial material must be added to the Editorial folders.
Go to top Keywords & Labeling Material Why do I need to keyword my material? Simply put, good keywords mean increased revenue. You might upload some great material, but our users won't be able to find it if it was not properly keyworded. In other words, your potential earnings with Colourbox are directly related to the quality of your images' keywords.
Relevant, specific keywords that describe exactly what is happening in the image – nothing more and nothing less – will have a direct impact on the chances that your materials are downloaded. Our clients are busy and want to find what they need, fast, and material that is keyworded well will have higher chances of being downloaded.
Go to top In what languages can I keyword? We have three languages on our site: Danish, English and German. You may use any of these three languages to keyword. Your keywords are automatically translated into the other two languages, so no matter what language a client searches in, the results are all the same. If you would like to keyword in more than one of our three languages, you may do so, but only by keywording in one language at a time. You must first choose one language in the Keyword Tool before adding that language’s keywords. And then you must switch to another language in the Keyword Tool to add keywords in the other language.
Go to top What are the keyword guidelines?
- Use single words and comma separation.
- Each image must contain at least 4 keywords and no more than 50. We recommend aiming for at least 12-15 relevant keywords.
Go to top Do I need to keyword before uploading? No. You can keyword after uploading, as well as add image titles and mark materials as being Editorial or having Adult content, in your Keyword Tool.
Go to top What are the labeling material guidelines?
- Any material containing Editorial content must be labeled as such.
- You can give your material titles, which will increase the chance your material is found through, for example, Google. An image containing a flower could have a title like 'White tulip in a grassy field'.
- Mark material that has adult content (i.e. full nudity) as Adult Content.
- See the Keywording Tutorial here.
Go to top Uploading & Releasing Material How do I upload my JPG & EPS files? You can upload on our site (Supplier > My Images > Upload), but we recommend using FTP to upload all of your files.
Go to top How do I upload MOV files? We recommend using a FTP-program to upload your video material. If you do not have one, we recommend Filezilla, which is free.
Go to top What is the FTP info? Host name: import.colourbox.com
Username: your email
Password: the one you received when you created your Colourbox account. (Note: if you have changed your password since then, use your new password for FTP.)
Go to top What’s a good program for uploading via FTP? If you do not have an FTP program available, you can use Filezilla, which is free.
Go to top I keyworded my EPS files before uploading. Where do I upload the EPS and associated JPG keyword files? Use FTP. Upload EPS+JPG with the same file name (e.g., flower.eps and flower.jpg) to the Vector folder. The keywords from the JPEG will be imported, but the .JPG file itself will be discarded after the import is complete.
Go to top I keyworded my MOV files before uploading. Where do I upload the MOV and associated JPG keyword files? Use FTP. Name both the .JPG and .MOV files the same except for the file extension (e.g., mymovie.jpg and mymovie.mov), and upload both files to the Video folder. The keywords from the JPEG will be imported, but the .JPG file itself will be discarded after the import is complete.
Go to top How does the system handle JPG files that are missing their corresponding EPS or MOV files? When a JPG file is uploaded into a Vector or Video folder, but the corresponding EPS or MOV file is not immediately found, the database will search your files uploaded within the last 6 weeks for the corresponding file. If found, the JPG’s metadata will be extracted and placed into the corresponding file. If there was any metadata in that file, it will be replaced with the JPG’s metadata.
If, for some reason, several files with the same original file name are found, the one uploaded most recently is chosen.
If no match is found for the JPG file, the system waits 7 days before deleting it.
Go to top Where do I release my material to the Colourbox database? As soon as you upload material, it is released automatically to the Colourbox database. There is a delay of up to 12 hours before your new material is searchable on the site. But after uploading, your new material is visible in your Keyword Tool, where you can modify Keywords and Titles and add Editorial and Adult labels.
Go to top Payment & Earnings What will I earn? Your earnings depend on the number of times your material is downloaded. We pay $.25 per image, $.40 per illustration, and $.90 per video. Bear in mind that many of our customers subscribe to our flat-rate Unlimited service, which increases the chance that your material will be downloaded. You will be paid in full each time your accumulated earnings reach $100.
Go to top When and how will I be paid? Payments are made weekly and after your earnings have reached $100. On your account page, you can choose one of three ways to get paid: via Moneybookers, PayPal? or bank transfer. Please note that although we quote in euros, payments with Moneybookers, PayPal? and bank transfer are made in Danish kroner. The exchange rate is obtained daily from Danmarks Nationalbank.
Go to top What payment options do I have? On your Supplier Overview page, you can click on Payment Options and choose one of three methods of payment: Moneybookers, PayPal or bank transfer.
Go to top Do I need to pay taxes as a supplier? Colourbox does not withhold taxes. It is up to the individual supplier to pay the necessary local taxes required by law. Private Danish suppliers should be aware that we report earnings to SKAT.
Go to top Technical & General Support What is the list of supported browsers?
- Google Chrome 12+
- Mozilla Firefox 3+
- Microsoft Internet Explorer 7+
- Safari 5+
Go to top Other Can I upload my material to other sites? Yes. Colourbox suppliers are not bound by any exclusivity agreement and are free to use their material as they wish, even if it’s already online at Colourbox.
Go to top Can clients search for a supplier by name? Currently this is not possible, but from the Preview page under the Image/Vector/Video tab, they can click on “More media from this Supplier” to see all of that Supplier’s materials.
Go to top Can I see which clients bought my material? No, this is not possible.
Go to top Why are there watermarks on the preview photos? In order to ensure that suppliers are reimbursed for use of their work, watermarks have been added to all of our thumbnails. This ensures that clients cannot use thumbnails, but must instead download the images they need, which also ensures that suppliers receive their due royalties. Downloaded material does not contain watermarks.
Go to top What are the most common reasons for material being rejected? Material may be rejected for a number of reasons, including
- poor lighting
- over- or underexposure
- too much noise
- lack of a clear focal point
- pornography
- does not have the minimum number of keywords
- incorrect keywording (keywords are not reflected in the image)
- editorial material is tagged as stock material, or vice versa
- material has already been uploaded
- less than the minimum required size of 1000 pixels on shorter side and 2500 pixels on longer side
- technical problems in the file
- lack of commercial value for our customers
Go to top How can I find out what images are needed most? When we realize that we need particular images, we send a message to Suppliers. To see these messages, log in to your account and click on the envelop in the top toolbar, or you can click on “Account” and see them there.
Go to top
Education License
Who can get an Education License?
All educational institutions can get an Educational License if they have one of the regular, commercial Colourbox subscriptions.
Go to top How much does an Education License cost? An Educational License is free when you have one of our regular, commercial subscriptions.
Go to top How does the education key work? Each academic year the school receives a unique code, the education key, which must be distributed to the relevant students. The key automatically expires on 30 June and on 1 July a new one is automatically sent to the administrator. The administrator is responsible for informing the students about the new key.
Students can renew their access individually with the key or the administrator can renew a whole group in one go.
Go to top How can the students renew their access? Students can renew their access themselves by entering the key after logging in to their account and clicking on “Education key expired” at the top left.
They will be redirected to the Colourbox Education page and when the key has been validated, they will be redirected to their account again where the 30 downloads per month will be available.
Go to top What is an Education License? An Education License is an license that has to be set up by an educational institution who has a commercial subscription with Colourbox. Students automatically receive 30 downloads per academic year which they can use for non-commercial purposes.
Go to top Does it involve a lot of administrative work for the institution? No. The students/staff can sign up on their own on our website as long as they have valid key for that academic year. The key is available to the commercial account’s super users whose only responsibility is to inform the students/staff of the correct key. Keys are valid for 12 months and always expire on 30 June.
Go to top How many users can sign up? There is no limit to the number of users on an Education License, just as there no limit to the number of users on our commercial accounts.
Go to top Which email address should be used to sign up with? That is completely up to the user. The students/staff can sign up with any email address.
Go to top Is the school responsible for the students’ use of the Education License in terms of rights? When the students sign up, they have to accept Colourbox’s Licensing Terms and they agree to only use the materials for non-commercial purposes. If a student breaches this agreement, it is his/her own responsibility, not the school’s.
Go to top Can a student use the materials commercially if they make a project that turns into a commercial job? Yes. A student can do this if s/he buys the rights to use the material commercially from a separate account like any other commercial customer.
Go to top Can staff use the materials commercially? Yes, staff can use the materials for marketing purposes for the school if they are a regular user on the account. They can also use materials commercially for their own projects if they buy the rights to use the material commercially from a separate account like any other commercial customer.
Go to top Where can I read more about the Colourbox Education License? All the necessary information can be found here.
Go to top As an administrator/super user, how do I know who is using the Education License and how many students/users I have? You can access all this information from your personal account frontpage. Click on the menu links Education System, Downloads and Users to find your current education key, the number of downloads and when the different users have been active.
Go to top Can administrators help students renew their access to the Education License? Yes. Click on Education System in the menu to get an overview of all the students and faculty with Educational access. The administrator can renew individual students/faculty or choose the Select All option to renew all expired users simultaneously.
Go to top
Go to top How much does an Education License cost? An Educational License is free when you have one of our regular, commercial subscriptions.
Go to top How does the education key work? Each academic year the school receives a unique code, the education key, which must be distributed to the relevant students. The key automatically expires on 30 June and on 1 July a new one is automatically sent to the administrator. The administrator is responsible for informing the students about the new key.
Students can renew their access individually with the key or the administrator can renew a whole group in one go.
Go to top How can the students renew their access? Students can renew their access themselves by entering the key after logging in to their account and clicking on “Education key expired” at the top left.
They will be redirected to the Colourbox Education page and when the key has been validated, they will be redirected to their account again where the 30 downloads per month will be available.
Go to top What is an Education License? An Education License is an license that has to be set up by an educational institution who has a commercial subscription with Colourbox. Students automatically receive 30 downloads per academic year which they can use for non-commercial purposes.
Go to top Does it involve a lot of administrative work for the institution? No. The students/staff can sign up on their own on our website as long as they have valid key for that academic year. The key is available to the commercial account’s super users whose only responsibility is to inform the students/staff of the correct key. Keys are valid for 12 months and always expire on 30 June.
Go to top How many users can sign up? There is no limit to the number of users on an Education License, just as there no limit to the number of users on our commercial accounts.
Go to top Which email address should be used to sign up with? That is completely up to the user. The students/staff can sign up with any email address.
Go to top Is the school responsible for the students’ use of the Education License in terms of rights? When the students sign up, they have to accept Colourbox’s Licensing Terms and they agree to only use the materials for non-commercial purposes. If a student breaches this agreement, it is his/her own responsibility, not the school’s.
Go to top Can a student use the materials commercially if they make a project that turns into a commercial job? Yes. A student can do this if s/he buys the rights to use the material commercially from a separate account like any other commercial customer.
Go to top Can staff use the materials commercially? Yes, staff can use the materials for marketing purposes for the school if they are a regular user on the account. They can also use materials commercially for their own projects if they buy the rights to use the material commercially from a separate account like any other commercial customer.
Go to top Where can I read more about the Colourbox Education License? All the necessary information can be found here.
Go to top As an administrator/super user, how do I know who is using the Education License and how many students/users I have? You can access all this information from your personal account frontpage. Click on the menu links Education System, Downloads and Users to find your current education key, the number of downloads and when the different users have been active.
Go to top Can administrators help students renew their access to the Education License? Yes. Click on Education System in the menu to get an overview of all the students and faculty with Educational access. The administrator can renew individual students/faculty or choose the Select All option to renew all expired users simultaneously.
Go to top
